Exchange/Return Policy

All the products on the site can be returned for exchange or credit, except those marked to the contrary. Returned products must be intact, in a perfect state for resale, and in their original packaging. They cannot have been worn, used or to have suffered minimum deterioration, and must be in a state of perfect cleanliness. Any product which is damaged, incomplete, or worse original packing is deteriorated, will neither be exchanged.

You have a legal right to 7 days as from the reception of the goods to tell us your intention to return a product to us and the reason for the return. Once you have sent us an email and we have replied to it, you must return the item to us as soon as possible and within a maximum delay of 15 days. You can then have a credit on your next purchase or a exchange. Postage will be on your charge.

Unfortunately no refunds will be made

Collerette PTY
Bowline 
Fulfillment,

7 chain Avenue, Montague Park,

Cape town 7441

South Africa

info@collerette.co.za