Exchange/Return Policy

All the products on the site can be returned, except those marked to the contrary. Returned products must be intact, in a perfect state for resale, and in their original packaging. They cannot have been worn, used or to have suffered minimum deterioration, and must be in a state of perfect cleanliness. Any product which is damaged, incomplete, or worse original packing is deteriorated, will neither be refunded nor exchanged.

You have a legal right to 7 days as from the reception of the goods to tell us your intention to return a product to us and the reason for the return. Once you have sent us an email and we have replied to it, you must return the item to us as soon as possible and within a maximum delay of 15 days. You can then have a credit on your next purchase or a refund. Postage will be on your charge.

Collerette PTY
Unit 7 

15 Wembley Square
8001 

Gardens
Cape Town

info@collerette.co.za